ELEXON Limited (referred to as "ELEXON", "us" "we" or "our" in this policy) is committed to protecting and respecting your privacy

This policy (together with our 'terms of use' and any other documents referred to in it) sets out in connection with this Website the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand how we process your personal data. By using this Website you signify that you have read and accept the terms of this privacy policy.

For the purpose of the Data Protection Act 1998 (the Act):

    ELEXON is the data controller and will ensure that your personal data is processed fairly, lawfully, and in accordance with this policy.

    CGI IT UK Limited, operates as a data processor on ELEXON's behalf.

Information we may collect from you

We may collect and process the following data about you for the purposes outlined below:

    information that you enter onto our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

    if you contact us, we may keep a record of that correspondence.

    we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

    details of any transactions you carry out through our Website.

    details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access).

    we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Uses made of your information

Your personal data will be processed for the following purposes ("Purposes"):

    to ensure that content from our Website is presented in the most effective manner for you and for your computer;

    to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

    to carry out our obligations arising from any contracts entered into between you and us;

    to allow you to participate in interactive features of our service, when you choose to do so;

    to notify you about changes to our service;

    processing your information as necessary or appropriate in connection with the Balancing and Settlement Code and/or the functions, activities and services which we or our service providers provide under such Code, (including in relation to any quality assurance surveys or related matters); and

    if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or our Website's term of use (insert link to terms of use).

We will not sell your personal information. However we may share your personal information with a limited number of third parties, where, for the Purposes detailed above, it is necessary for your information to be disclosed for processing to:

    third party service providers or other agents of ELEXON who use and/or collect your personal information to provide services to you on our behalf; and

    auditors or other advisors assisting us in relation to quality assurance of any of our business processes or activities.

If you do not wish your personal data to be used for any of the Purposes, please let us know by using the contact details in "Your rights in relation to your personal data" below.

If you agree to form part of an addressee group within this Website, you consent to the sharing of your personal information to other members of that address group, including group members who are from companies other than your own.

We may disclose your personal information to any member of ELEXON's group companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties in the event that we sell or buy any business or assets, in which case we may disclose and/or transfer (if appropriate) your personal data to the prospective seller or buyer of such business or assets.

We will dispose of your personal data when it is no longer required by us.

Information security

We will use strict procedures and appropriate technical and organisational security measures in order to prevent unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss of or damage to personal data. These security measures apply to all of our employees and data processors that have access to, and are associated with the processing of your personal data.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We will require proof of your identity before providing you with details of any personal information we may hold about you.

Cookies & Google Analytics

Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and to deliver a better and more personalised service by helping us to understand the needs of our users. Cookies used on the BMRS do not contain any personal data.

If you continue to use our Website, you agree to our use of cookies.

You may block cookies by activating the relevant setting on your browser, which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies then certain functionality may not work, or work sub optimally.

ELEXON uses cookies on the BMRS for the following purposes:

    to allow page changes to be held during page refreshes; and

    To remember menu settings.

    For Google Analytics

We use a service called Google Analytics to collect information about the way that you use the site, including how long you stay on pages, which pages you visit, details of your operating system, browser and geographic location. Google stores a cookie on your computer on our behalf which is persistent, and while it does collect detailed information about your usage, it is not personally identifiable (and we ensure that we never read Google's cookie values, so we cant tie the data that they collect to the personally identifiable information that we have about you). You are able to opt out of this cookie by unchecking the checkbox to the right. If you do opt out, we will immediately delete all Google Analytics cookies from your computer.

All information stored in our cookies is encrypted.

Use of your personal data submitted to other websites

Our Website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail.

Your rights in relation to your personal data

You can write to us at any time to obtain a copy of any personal data that we hold about you and to have any inaccuracies in that data corrected. Please write to:

ELEXON Limited, 4th Floor, 350 Euston Road, London, NW1 3AW

Telephone: +44 (0)20 7380 4100 (Main Switchboard)

Facsimile: +44 (0)20 7380 0407 (Main Fax)

Email: communications@elexon.co.uk

Please quote your name and address. We would be grateful if you could also provide brief details of the personal data that you would like a copy of or that you would like to be corrected (this helps us to more readily locate your data).